Contact us

Questions and comments

If you have questions or comments about, you can E-mail us at

Alternatively, please call the Customer Services team on: 0303 031 1000 from 8am-5pm Monday-Sunday.

Please note that you may need to provide the following info:

  1. Are you using PC or Mac?
  2. What is your operating system? eg: Windows XP, Windows 2000, Mac OS X
  3. What is your browser? eg: Explorer, Firefox, Safari
  4. Which browser version?
  5. Are you using AOL? If so, what version?

Please provide as much detailed information as you can about the problem, including an exact description of any error messages you receive. is operated by Edito Service SA.
c/o West Quay Ltd, Unit C, Empress Park, Empress Road, Southampton. S014 0HH

Please direct all questions about about to Custom Service at

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. This includes calls from a mobile, BT line, other fixed line or payphone.